Discover what our satisfied vendors have to say about their experience with First State Auctions

Muzza Mastrol
5

Very happy with the way First State Auctions operated. Communications via email and also phone were clear and responsive, and the marketing of the watch I sold was excellent with quality pics and video. Also achieved a sale price at auction very close to what a couple of very experienced watchmakers told me I should get. The commission fee and lotting fee seemed reasonable to me for the outcome achieved.

Shaun Swinton
FC Securities Pty Ltd
5

As a secured creditor, we appointed FSA in a liquidation matter due to their unique value added proposition to review all items for their low and high estimated value, advertising campaigns combined with a public auction and live streaming. Over 500 items of jewellery were auctioned achieving a result 225% higher than originally anticipated. Our sincere thanks to the FSA Team for their attention to detail.

Carol Emden
5

CONGRATULATIONS – you have done a great job, THANK YOU!! ... Special appreciation to you and the team for all the work you have put into promoting THE EMDEN COLLECTION.

Andrew
5

I had an excellent experience with First State Auction. All the stages of vendor submissions enquire process are smooth and quick. First State Auction will be remembered as my first choice in the future when I'm buying or selling jewels. Thanks again for your time.

Terrence
5

Last week I received an email from First State Auctions to advise my ring had been auctioned and the monies would be deposited in my bank account the next day.
I have to say that the entire process of auctioning my ring from start to finish has been absolutely professional, quick, easy and painless. After several years of seeing jewellers to try and get a valuation for my ring and with no luck as most didn’t want to do so without me paying hundreds of dollars… I finally decided to try First State Auctions.

I made an appointment to see their valuer who was able to give me an estimate during my appointment period….no time wasted. He went through the entire process with me of how the ring would be auctioned, their fees etc and a recommended starting price. I signed the contract and the ring was off my hands. That was approximately 3 months ago.

I really didn’t think the ring would sell due to the old style setting and certainly not above the auction price and in that short time frame. Speaking to any FSA staff, they have all been courteous, knowledgeable and absolutely professional. I would certainly recommend First State Auctions to anyone.

Conrad Yap
5

I had the experience to buy and also sell at First State Auction. I've also visited them at their office in Castlereagh St. Sydney.
I had a few interactions with them (emails, phone calls & in person) and I can honestly say that they are very professional in their dealings. This is an ethical company and you can trust them to do a very good thorough job from A to Z. You can deal with them with peace of mind.
Cèline is very professional & lovely to deal with. Lydia at accounts is very helpful.
I definitely recommend this company and will deal with them again. 5 ☆☆☆☆☆

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Vendors and customers testimonials and reviews
Ngaire Chant
5

Céline at First State made it so easy to sell some tennis bracelets. I appreciated that she kept the valuations ‘real’ so I knew what to expect, although she did exceed my expectations! I’ll be very happy to sell through her again.

Briannen Smith
5

I had great service and customer experience selling my items with First State Auctions, they helped me when other businesses wouldn't. I would highly recommend 👏

Karen Hayes
5

I have enjoyed the seamless and transparent process of selling some of my no longer worn treasures through First State. I was kept well informed and up to date throughout the whole selling cycle and was very happy with the results. Thank you!!
 

Valentina
5

First Auction Has a experience service
Celine has the highest level of service I have encountered to sell in first Auction in Sydney. Highly recommend

MJR
5

Excellent facilitation for high value asset sales
First State Auctions provided outstanding service in facilitating the sale of some of my high end watch collection. Céline was excellent with her communication and support including preparation, receipt and cataloging of the watches ready for auction. Proceeds from the sales came through in a timely manner in line with the agreed timeframe. Highly recommend First State (and Céline of course) to anyone in a similar position needing support in selling high end jewelry, particularly watches, but not sure where to go or who to trust. 5 stars!
 

Gose Ber
5

I had very good experience with First state auctions from the start till the time I sold my jewellery piece. I thank Céline Gallais FGAA, Senior Jewellery Specialist for all the support she has given me, she is amazing, reliable, expert in jewellery valuation,  very professional, kind with a gentle smile always and very supportive during the selling process. She promptly answer all the enquiries, I feel quite grateful to Celine for all the help she has extended. I recommend any one to go with First state auctions.

Janine K
5

wonderful professional experience
Celine and the Team navigated me through selling my pieces with ease and expertise attracting a wide audience and successful sales. Thank you.

Colette Győry
5

Céline was very lovely to deal with during the sale of my ring. She gave me a detailed, knowledgeable valuation and was quick with responses to all my questions, achieving a price I was very happy with. I have had a great experience with First State Auctions

Jian Yang
5

Céline Gallais is very lovely lady, helpful, passion and knowledgeable. Great company.

Marie Lo
5

I trusted Firststate Auctions as I have been dealing with FSA over 20 years, Celine is so helpful and prompt. I found FSA has a big variety of items to choose from, I wouldn’t go retail shopping for my jewelry.
Marie

Lennie Zhang
5

Simple process, great action and results. Will do more business with them.

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