Trusted fine jewellery auctioneers since 1995
Quick and easy explanations to get you started
Online catalogues are normally uploaded on our website up to 8 days prior to the auction end date.
Online auctions can be accessed from the First State Auction website (firststateauctions.com) by clicking on the blue button “View Catalogue”:
Online auctions can be accessed from the our online bidding platform (bid.firststateauctions.com) by clicking on the button “Auctions”:
Before you can register for an auction you need to have an account. You will need to register your user information, delivery address and credit card details. Once you have created an online auction account, you will be able to use these new login details to bid live on our website. The video explains how to create your account.
Why do I need to register to bid for every auction?
Even if you have an online auction account, all bidders will need to register for every auction to accept the Terms and Conditions for that auction. You will not have to re-enter your personal details – just simply click where indicated to register.
How do I register for online Auctions?
Registration is free, fast and easy!
We highly recommend that you don’t wait until the last minute to register to bid, allowing yourself time to feel more comfortable with the online auction platform and the Terms and Conditions.
Simply click on the “MY ACCOUNT/REGISTER” link on the top of the page and enter your details to create your online auction account.
Enjoy the thrill of the auction by placing Live bids on the lot you desire as the auction progresses.
You can select the auction that you wish to bid on from the auction listing. All bid prices are in Australian Dollars (unless otherwise stated) and are GST inclusive.
How to place a Live bid in an online auction
Method 1 - Simply click on the bid amount nominated by the system
You can place your bid on the online catalogue page or on the product detail page as indicated below
I placed a bid as above but the system immediately advised that I had been outbid and to place another bid. Why did this happen?
This situation arises when someone else has previously placed a maximum bid above your bid. As they are prepared to bid higher than your bid, the system will automatically place a bid on their behalf equal to one bid increment higher than your bid, until they have reached their maximum bid level, at which time their maximum bid will no longer automatically exceed yours.
Method 2 - Enter your desired maximum bid
What is a maximum bid
A maximum bid allows you to participate in the auction even if you are unable to physically place your bids in real-time.
You can place a maximum bid where you provide us the maximum amount you are willing to pay. Your bids will be automatically executed by the system in incremental amounts, using the amount required to "knock out" any competition during the sale. It is therefore possible to win an item at a price below your maximum bid (assuming the reserve price has been met - reserves are confidential between the vendor and the auction house.)
Simply enter your bid and click “Place maximum bid!” Before submitting bids carefully review the information entered for accuracy. Once you submit the bid, it is binding - it cannot be cancelled or lowered.
You will receive automatic email notifications if you have been outbid.
How to place a maximum bid
You can place your maximum bid on the Online Catalogue page or on the Product Detail page as indicated below.
You can enter the maximum amount that you wish to bid, however the automated system will set fixed bid increments and you will be advised if your bid is off increment.
Can I place multiple bids?
There is a facility for you to place multiple bids. Simply enter your desired bid against each lot number and at the bottom of the screen click the option “Place Multiple Bids”.
If you are the successful bidder, at the end of the Auction your credit card will be charged in full for the auction hammer price plus the buyer’s premium being 20% of the hammer price.
How do I calculate what I have to pay?
If you are the successful bidder, the amount you will have to pay is calculated based on the hammer price plus the buyer’s premium of 20%. The standard buyer’s premium at First State Auctions is 20% and is one of the lowest in the industry. A buyer’s premium is charged on all items purchased at First State Auctions and this 20% must be added to the online auction hammer price. It forms part of the total invoice amount that is paid by the winning bidder. The buyer’s premium is not negotiable.
Example: If you bid $1000 and the item is sold to you (hammer price), you will then pay a further 20% buyer’s premium on top of this. So your final invoice amount will be: $1000 + $200 = $1200.
Is there a surcharge for credit card payments?
There is no surcharge on credit card payments. If your credit card is from overseas, we do not charge any extra ‘overseas’ fees – however you may need to check with your credit card company directly to see if they have any.
Items won via online auctions will be shipped to your nominated delivery address from First State Auctions Head Office. Please allow up to 5 working days from the close of the auction for the dispatch of your item (subject to address and credit card security verification).
An email will be sent to registered email address with a tax invoice attached to confirm your purchase and shipping address information (Please check junk/spam mailbox if you do not receive it). For security purposes, we will not ship your items before receiving the delivery address confirmation from you.
To prevent credit card fraud, a security verification procedure is in place for credit card purchases.
Collection for items won is available from our Head office in Sydney with prior appointment. We offer complimentary shipping with insurance.
Goods are shipped using secure couriers with tracking of packages.
- All shipments are fully insured.
- All delivery to customers in Australia is complimentary.
- All delivery methods require signature on delivery or instructions from recipients.
- We can arrange for international delivery. For all purchases requiring shipping from Australia the purchaser shall be fully responsible for all customs clearance charges, duties, taxes and other charges in their respective countries. Australian GST will be removed from the purchase price.
Goods can also be collected from our Sydney Head Office by appointment and prior request.
First State Auctions
Our business is built on a flawless commitment to quality and service. You can bid with confidence on any of our items knowing that each piece has been examined by a qualified gemmologist or Swiss watchmaker and it’s authenticity is unconditionally guaranteed
First State Auctions is Australia’s leading jewellery auction house sepecialising in fine jewellery, Swiss watches and gemstones. Auction catalogues offer a wide choice supported by friendly expert advice.
If you are looking for an engagement ring, birthday or anniversary gift, or just a unique piece of jewellery, then First State Auctions is the place. It’s a better way to buy guaranteed, authenticated fine jewellery at bargain prices.
Selected as auctioneers to various Commonwealth of Australia government agencies in the sale of seized and forfeited jewellery. First State Auctions is owned and operated by gemmologists and diamond graders.
Absolutely first rate people with service to match. Highly ethical/straightforward. Happily purchase thru First State again.
As a secured creditor, we appointed FSA in a liquidation matter due to their unique value added proposition to review all items for their low and high estimated value, advertising campaigns combined with a public auction and live streaming. Over 500 items of jewellery were auctioned achieving a result 225% higher than originally anticipated. Our sincere thanks to the FSA Team for their attention to detail.
I have just had my experience with first state auctions and it was very positive from beginning to end. I was impressed with the immediacy of their response to my initial questions about setting up the account and information to follow as a first time bidder. I was successful in securing the item I bid for and continued to be impressed with their contact post sale, emails confirming the purchase and the promptness/packaging/ security of the delivery. Importantly, the jewellery I purchased was of high quality and i am very pleased with the purchase. TBH, I was apprehensive about using the auction house to purchase jewellery but after this experience I will definitely do so again.
Had an amazing experience buying my partner a diamond from First State auctions, I ended up buying two, with ease of registering and bidding.
Picking up my item was an even better experience, staff was amazingly helpful, so much so, I bought another high quality diamond that was previously passed in, the help was phenomenal, highly recommended
I would have so much more money if I had not found this site.
Well I wandered onto this site through a click through and had low expectations. Now I avidly wait for Monday to check out what items are going to be available at the next auction on Sunday and start putting together the watch list. Sunday afternoon is spent getting the shortlist together and making sure I am targeting the right items
I have now bought 9 watches from the site and am over the moon with the quality and the attention to detail that is in the description and the Amazing customer service I have received. (some of the pics of the wins are included)
All items are promptly dispatched and received within 3 days (note I live outside a regional centre), and the one small issue I had was immediately rectified.
Louise is phenomenal, her level of service is a credit to the organisation and why I have no hesitation in recommending you use this site, although that will make the competition greater for me so maybe I should suggest you might want to give this one a miss.
A high quality site, from a high quality organisation selling VERY high quality goods.
It's always hard when you're buying jewellery blind. When I say blind, I mean that it's all good and well to see photos but it's still a gamble as to what the piece looks like in person. My mother purchased me the most stunning morganite and diamond ring and the photos did not do it justice, it is mesmerising. The professionalism and efficiency of First State also deserves a mention, great communication and super fast postage. Will definitely be purchasing from here again.
Great experience from start to finish. The FAQs on the webiste walk you through all the possible scenarios and explain the auction process, the website and bidding process is super easy too. Post sale customer service is fantastic- the information provided on pick up or delivery, and response time is superb. It can be a nervous process but the team at FSA made is super easy and stress free. Thank you!
I had an excellent experience with First State Auction. All the stages of vendor submissions enquire process are smooth and quick. First State Auction will be remembered as my first choice in the future when I'm buying or selling jewels. Thanks again for your time.
I started looking out for Diamond Bracelet in the market and that's how I found First state Auctions. I was reluctant but was satisfied with information on website. Then I started looking at collections - oh my god! absolutely stunning- each and every piece of jewelry or luxurious items are meticulously screened - I can say this with certification provided and photos justify a due diligence was taken before they were listed...
However - with reluctance - when I eventually bought the product - it was prettiest piece of jewelry ever...100 out of 10 and customer service is 10/10. Louise Herbert - you are a rock star.
I am grateful and thankful for an awesome service and even more awesome Bracelet.
I purchased my first piece of jewellery in last Sunday's auction and was very impressed with the entire process. I was able to talk to Louise, one if First State's jewellers, who was very helpful, and this gave me the confidence to bid for something I had not actually seen. The bidding process was easy, the delivery was very prompt, and the 20% premium, including delivery, was lower than other auctions.
As well, I am delighted with my purchase. Well done 👏
I bought few items from First State via their online auction platform. I found their listed items were of high quality and their customer service, exemplary. Louise my customer service agent was too good. Had great customer service skills.
Highly recommend. Great experience throughout.
Friendliest and most helpful staff. Nothing is too much trouble. Very professional service and quality products. You will be 100% happy if you use their services.
Great service - I have bought a number of pieces from First State Auctions over the years and I am always impressed with their service
This is my second time purchasing jewellery through the online auction at First State Auctions and I can thoroughly recommend both the customer service and the quality of the pieces they have on offer. Not only is it simple to purchase but also fun! Excellent value for money too - all the pieces come with valuation certificates so you can be confident with your purchase, I dealt with Louise and Lydia and both ladies were courteous and professional. Will definitely purchase again - thank you!
Amazing service, perfect products and overall good experience.
I was purchasing my first watch from FSA, and needed some assistance with understanding how it worked. I contacted the support live chat, and got in touch with the lovely Raffy. Raffy was very helpful and really went out of their way to ensure I understood what I was doing. After the chat, I won the auction, and purchased my product. Raffy followed up with a lovely email congratulating me and helped facilitate the product getting delivered to me, which was really nice. You never see outstanding customer service like this nowadays. Really made it special!
Overall, was an amazing experience, and I will definitely be eying out their wares in future. If you're in the market for something to treat yourself, make sure you check out their products, and talk to their team. You'd be surprised how fun bidding can be!
We have purchased (bid and won) a number of items from First State Auctions and have always found them to be most professional, reliable and honest in their dealings pre and post auction, and the quality of their items have consistently matched the catalogue descriptions.
The staff at First State are extremely helpful , Lilly , Louise and Jenny are absolutely fantastic . They listen and they have product knowledge of the jewelery to help advise on purchase . Prices are amazing and when your item arrives the excitement, never disappointed. I am happy with every purchase I have made by phone or online bidding . I have taken 8 of my friends to the auctions they have all purchased .They also bid on line . I have jewelers comment on my pieces and they cannot believe the prices that I have paid . I highly recommend the girls and First State Auctions for quality in product and in customer service .I have been purchasing for approx 5yrs .
I had great service and customer experience selling my items with First State Auctions, they helped me when other businesses wouldn't. I would highly recommend 👏
5* service, very satisfied, appreciate it and highly recommend!!! Best place to buy/auction fine jewellery
It took me more than half year (might even longer) just to seek everywhere I know and thru many websites/stores/auctions/visits for a suitable, valuable, affordable and aesthetic collectable natural pink diamond to make a meaningfully engagement ring.
And finally, thanks to the tremendous help, patience, and professionally assistance from Louise and her colleague along the journey, we're so pleased that already found and got a very lovely heart shape sparkling pink diamond!
Excellent place for genuine products for good prices
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